Meet Our Team


Click on one of the people below to find out more information.

  • Mike Crawshaw
    General Manager
    1-888-829-1912

    Mike grew up on Quadra Island, spending much of his time there serving as a volunteer fire fighter and first-responder. His many interests include boating, fishing, and scuba diving. Prior to his transition into the automotive industry, Mike was involved in the local film industry, working on various sets in the area. He began his career in the automotive industry in 2001, and a strong dedication to his success and customer service has made him a great addition to our team here in Duncan.

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  • Kenny Hoang
    Sales Manager
    1-888-829-1912

    Kenny has had a passion for the automotive industry for as long as he can remember.  He started his career as a Product Advisor in 2008 but left to work in the oil and gas industry.  Wanting to start a family and having the option of coming home every night, he came back to the automotive industry and joined the sales department at Jim Pattison Toyota Duncan in 2012.  His desire to succeed in both his professional and personal life has led him to his current position.  During his free time, Kenny enjoys spending time with his family, travelling, and staying active.  His enthusiasm, passion and unique sense of humour make him approachable to every customer he encounters.  He looks forward to many more years of success and growth with The Jim Pattison Auto Group.

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  • Brett Craigen
    Financial Services Manager
    1-888-829-1912

    Brett has been in the auto industry since 2011 spending all his time with the Toyota brand. He grew up in Powell River, BC but has lived on the island for the last 8 years, most of it in Victoria. Growing up, sports was a major influence in his life playing competitive golf, hockey, and basketball leading to a golf scholarship in post-secondary school. His competitive nature and love of meeting new people has helped his growth in the automotive industry. In his downtime he enjoys going to the lake with his dog and playing some golf when he finds enough time. He looks forward to a rewarding and successful career with Toyota and the Jim Pattison Auto Group.

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  • Tammy Jennings
    Parts And Service Manager
    1-888-693-1631


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  • Sherry Bartholomew
    Office Manager
    1-888-829-1912


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  • Steve Reiffenstein
    Product Advisor
    (250) 746 - 5111

    sreiffenstein@jpautogroup.com

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  • Jason Yamkowy
    Product Advisor
    (250) 746 - 5111


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  • Axel Clarke
    Product Advisor
    1-888-829-1912


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  • Shannon Kuntz Smallwood
    Product Advisor
    1-888-829-1912


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  • Nick Blackwell
    Product Advisor
    1-888-829-1912


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  • Cassandra Nielsen
    Product Advisor


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  • Rebecca Ogden
    Product Advisor
    1-888-829-1912


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  • June Linde
    Warranty Advisor
    (250) 746 - 5111


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  • Lin Dinsmore
    Service Advisor
    (250) 746 - 5111


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  • Jackson Stanyer
    Parts & Service Advisor
    1-888-693-1631


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  • Brodie Bell
    Automotive Service Technician
    1-888-693-1631


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  • Rick Diakiw
    Automotive Service Technician
    (250) 746 - 5111


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  • Rick James
    Automotive Service Technician
    (250) 746 - 5111


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  • Blake Taylor
    Automotive Service Technician
    (250) 746 - 5111


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  • Craig Pheiffer
    Automotive Service Technician


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  • Darcy Darbyshire
    Automotive Apprentice Technician


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  • Gerri-Lynn Kendell
    Accounting Assistant
    1-888-829-1912


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  • Lisa Nelson
    Receptionist
    1-888-829-1912


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  • Taylor Hallett-Reid
    Receptionist
    1-888-829-1912


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  • Matthew Lemire
    Detail Attendant
    1-888-693-1631


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  • Josh Foti
    Detail Attendant


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  • Nick Yu
    Detail Attendant


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  • Reid Urquhart
    Car Wash Attendant
    1-866-693-1631


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  • Dave Catacutan
    Car Wash Attendant


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